|
WEEK OF APRIL 6-10 Link to Audio from ZOOM Meeting Link to the ZOOM video Recording Henry Family Question and Information Request We are here to help! If after reading through our newsletter you have a question or need additional information, please ask. We will respond to your request within 48 hours. Please use this link: Question and Information Request
PONY EXPRESS for Week of April 6 FREQUENTLY ASKED QUESTIONS When does online learning begin? Online learning for students in Austin ISD begins on Monday, April 6 and is expected to continue through Monday, May 29. This is, of course, subject to change. When is the device delivery scheduled for my child? These are actively being scheduled based on survey results. At this time, we cannot identify the specific date/time. We are working hard to get them to you as soon as possible! Parents/Guardians are contacted via email the day of the delivery. How are the Chromebooks delivered? An Austin ISD employee will deliver the device to your doorstep. You are not required to leave your home. An AISD employee will ring the doorbell/knock on the door and step back more than 6 feet. Once the Chromebook has been picked up by you, then the employee will leave the premises. If the Chromebook is not picked up, then it is retrieved by the employee and placed back on the bus. To reschedule a delivery, see the information below. What if we missed our delivery? How can we get back on the list? Deliveries missed are entered back into the rotation for a rescheduled delivery. You can also contact Parent Tech Support 512-414-9187 (or emailing parenttechsupport@austinisd.org) so that a ServiceNow incident can be created to request a re-delivery attempt. Parents/guardians will be contacted via email the day of the rescheduled delivery. I am not home during the day to receive the device scheduled for delivery to my child. How can I make arrangements for receipt of the device(s)? Unfortunately, due to the seriousness of Covid-19 we are unable to make alternative arrangements for deliveries at this time. You can contact our Parent Tech Support 512-414-9187 (or emailing parenttechsupport@austinisd.org) so that a ServiceNow incident can be created for us to contact you at another time once we are able to arrange alternative delivery types. Additional questions may be directed to the Parent Support Line at (512)414-9187 or parenttechsupport@austinisd.org. How can I get my child’s instrument/gym clothes from the school? At this time we are not able to get into the school. Once we are able to, we will reach out to all our students and families to schedule time to come up to school. I saw the student schedule posted in BLEND. My child cannot attend at the specified time for one of his classes. Do we have to follow that schedule? Your child does not have to follow the schedule posted. It is a suggested schedule for students who want and are able to follow a period based schedule, similar to being at school. Students will not miss any instruction if they do not attend class at the specified time. Students can access their learning at any time during the day and during the week via BLEND. How will my child be graded? The Board of Trustees will vote on the grading policy on Monday, April 6. We will have information the following Tuesday, April 7. Who can I contact if I still have questions about distance learning? Feel free to reach out to your child’s advisory teacher or counselor. 6th-grade counselor - Rachel Price - rachel.price@austinisd.org 7th-grade counselor - Cristina Torres - cristina.torres@austinisd.org 8th-grade counselor - Amy Turner - amy.turner@austinisd.org Wellness Counselor - Wanda Montemayor - wanda.montemayor@austinisd.org I’m worried about my child’s mental health. Who can I contact? If you have concerns about your child’s mental health, please contact your child’s grade level counselor, listed above. I paid money for a field trip. Are students still going? If not, when can I get my money back? All field trips for the school year have been canceled. We are working on refunding parents’ money that has been paid. It is possible that each trip will have a different refund process, policy, and amount. Please speak directly to the sponsor of the field trip. Where can my family access meals from AISD? All information regarding Austin ISD’s meal service can be found using the following website. https://www.austinisd.org/covid19/meals Where can I find the latest information for Austin ISD? The latest information for Austin ISD can be found at the following website. https://www.austinisd.org/covid19 How do I access BLEND? All students and parents can access BLEND by going through their parent or student portal. https://docs.google.com/document/d/10XiovZ9_fYtFVi-OOzNihn9jULvcrJ4STWqx... How do I set up a parent cloud account? Use the information linked below to create a parent cloud account. https://www.austinisd.org/sites/default/files/dept/technology/docs/CloudStuff/parentcloud/parent SelfServ/Creating_a_Parent_Cloud_Account.pdf Did not see your question and answer? Please let us know how we can help you! Fill out THIS FORM and we will respond in 48 hours.
Attached File
|
 |
| View announcement | Update your notification settings |
